Effective February 1, 2023, a credit card transaction fee will be applied to payments made specifically by credit card, charge card, bank debit card, and auto pay (using a debit/credit card). You will be charged a transaction fee if you use this payment method to pay utility bills, business licenses, permits, and beach and boat ramp parking. These fees apply to payments made by credit card over the phone or online but not in person when you physically insert or swipe your card.
Your email address has you identified as a registered user with a DFB water utility account enrolled in autopay. We encourage customers to log into their accounts and review the auto-pay options. If you are using a card (credit or debit) to process your payments and would like to avoid this transaction fee, you can switch to ACH (e-check). The process is simple and only takes a few minutes. This is the link to access your online portal/account.
The list of fees per transaction can be found below.
Credit Card Transaction Fees (online & on phone only)