The City of Deerfield Beach’s false alarm program contained in Chapter 30, Article III of the Deerfield Beach Code of Ordinances was recently amended by Ordinance No. 2015/013. Management and administration of the program is being provided by Public Safety Corporation. Public Safety Corporation is responsible for ensuring compliance and for handling most administrative functions of the False Alarm Program. The purpose of the program is to reduce the number of false alarms that require police and fire rescue personnel response. False alarm responses inhibit police and fire rescue’s ability to respond to real emergencies and provide adequate service to the community.
Public Safety Corporation, who uses its proprietary Crywolf software, manages initial and annual alarm registration, false alarm notifications, billing and collections for the City. They also provide customer support from 9am – 5pm, Monday through Friday. As in the past, all City of Deerfield Beach alarm users are required to register their alarms. This includes all residential and non-residential locations within the City’s boundaries.
Residential and non-residential users alike can register online. This link will be conveniently available on the City’s website under the caption “Residents.” Once registered, users will be issued a login and password, so that they may check their accounts at any time.
The web address for registration is: https://www.crywolfservices.com/deerfieldbeachfl. Registration can also be established by calling the customer service phone number at (855) 905-0617.
Residents should be aware that you risk a $200 fine if your alarm is not registered and you have a false alarm incident. The City is however, waiving this fee and/or reimbursing those alarm owners who have received an invoice reflecting this fee, since the program began in September 2016. Alarm users will have until March 31, 2017 to register their alarms without being assessed the $200 fee. Please register immediately.
The ordinance imposes registration fees and graduated civil penalty for false alarms. The following fees and penalties apply:
If you have any questions regarding the False Alarm program and need more information call 1.855.905.0617.